Shipping

Standard Delivery

Delivered by our friendly couriers within 10 working days. The courier will deliver to the main door of the building only on an all-day 7am to 7pm service with no time slots provided.
If you are not home, the courier may attempt delivery to a neighbour or will leave a card with instructions on how to reschedule this service (redelivery charges may apply).
Please ensure you provide a current mobile number & email address at checkout so the courier can reach you if required.
We would note most carriers do not call before delivery & would recommend having someone available at the property throughout the day. Goods will be delivered next working day, barring any carrier delays, so please check your tracking for updates.

2 Man 1-4 Day Delivery

Our 2 man delivery items are shipped for expected arrival within 1-4 working days & will be delivered to your room of choice (where Covid restrictions allow).

For flats, goods will be taken up a maximum of 2 flights of stairs if no lift is available. If your property has a lift, delivery can be to any floor provided the goods fit inside the lift. Please contact our customer service team prior to making purchase to confirm.

An ETA will be provided via text or email but please note this is an estimate only & delivery may be attempted outwith this window. Please ensure you provide a current mobile number & email address at checkout so the courier can provide updates as required.

Surcharge Areas

There are some areas of the UK where a shipping surcharge will apply & delivery times may be extended. The charge will show at checkout once full delivery information is provided or you may prefer to contact our team directly to discuss your requirements.

N.B.

Other than by reason of our negligence or breach of contract, we will not be liable for delays in transit, and reserve the right to restrict these services at any time. We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location.